At Kamdhenu Milk, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website or services.
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and phone number when you register
- Delivery address and billing information for orders
- Payment details (processed securely via Razorpay — we never store card details)
- Subscription preferences and order history
2. How We Use Your Information
- To process and deliver your orders and subscriptions
- To send order confirmations, delivery updates, and invoices
- To respond to your queries and provide customer support
- To improve our products, services, and website experience
- To send promotional offers (you may opt out at any time)
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share information with:
- Delivery partners to fulfill your orders
- Payment processors (Razorpay) to handle transactions securely
- Analytics providers to understand website usage (anonymized data only)
- Legal authorities if required by law
4. Data Security
We implement industry-standard security measures to protect your data, including SSL encryption for all data transmissions. However, no method of transmission over the Internet is 100% secure.
5. Cookies
We use cookies to improve your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, though this may affect some features of our website.
6. Your Rights
- Access and review the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Opt out of marketing communications at any time
7. Retention
We retain your personal data for as long as your account is active or as needed to provide services. We may retain certain information for legal compliance up to 7 years.
8. Contact Us
Kamdhenu Milk
VPO Namhol, Distt. Bilaspur H.P.2
Email: kamdhenumilk@gmail.com
Phone: +91-8894780516